User ana­lys­is

The website sihlsteg.ch uses analytics tools (such as Google Analytics). The information collected about how you use websites is stored on servers of the tool provider.

The ana­lyt­ics tools en­able us to col­lect and ana­lyse data about how vis­it­ors use our web­site. This way, we can de­term­ine when page vis­its take place and from what re­gion.

Oth­er col­lec­ted data would in­clude, for ex­ample, the names of files ac­cessed, the browser used, the fea­tures used or the time spent on the web­site.

Sihlsteg has a le­git­im­ate in­terest in the an­onymised ana­lys­is of user be­ha­viour in or­der to op­tim­ise both its web­site and its ad­vert­ising. Where pri­or con­sent is re­ques­ted when you vis­it our web­site (e.g. con­sent for the stor­age of cook­ies), the pro­cess­ing of data is based on your con­sent, which you can with­draw at any time with fu­ture ef­fect.

For more de­tailed in­form­a­tion about the ana­lyt­ics tools we use, please see our cookie policy .

Dis­clos­ure of data

As a rule, we only dis­close your per­son­al data to oth­er con­trol­lers if ne­ces­sary for the per­form­ance of a con­tract, if we or the third party has an over­rid­ing le­git­im­ate in­terest in the dis­clos­ure of if you have giv­en your con­sent.

Fur­ther­more, data can be sent to oth­er con­trol­lers if we are ob­liged to do so on the basis of the stat­utory pro­vi­sions or an en­force­able of­fi­cial or court or­der.

Ser­vice pro­viders
We en­gage ex­tern­al ser­vice pro­viders with tasks such as mar­ket­ing ser­vices, de­vel­op­ment op­er­a­tions, data host­ing, ship­ping and de­bug­ging. We have se­lec­ted these ser­vice pro­viders with care and mon­it­or them on a reg­u­lar basis, es­pe­cially how care­fully they handle and se­cure the data in their pos­ses­sion. We have all our ser­vice pro­viders un­der­take to main­tain con­fid­en­ti­al­ity and ad­here to the stat­utory pro­vi­sions.

Dis­clos­ure to re­cip­i­ents out­side of the EEA
We may also pass per­son­al data on to re­cip­i­ents based out­side the EEA in what are known as third coun­tries. In this case, pri­or to the trans­fer, we en­sure either that the re­cip­i­ent has an ad­equate level of data pro­tec­tion through cor­res­pond­ing con­trac­tu­al agree­ments or, if ne­ces­sary, that we have your con­sent to the trans­fer.

In­form­a­tion about data stor­age: stor­age loc­a­tion and re­ten­tion peri­ods

Your data is primar­ily stored in Switzer­land and Ger­many. Due to the vari­ety of ser­vice pro­viders, data is also stored in oth­er EU coun­tries and in the USA.

As a rule, we re­tain your data for as long as ne­ces­sary to provide our of­fer­ing and the re­lated ser­vices or for as long as we have a le­git­im­ate in­terest in re­tain­ing the data (e.g. even after the per­form­ance of a con­tract, we might still have a le­git­im­ate in­terest in mail mar­ket­ing). Af­ter­wards, we will de­lete your per­son­al data, ex­clud­ing the data we need to re­tain in or­der to com­ply with leg­al ob­lig­a­tions (e.g. re­ten­tion peri­ods un­der tax and com­mer­cial law re­quire us to re­tain doc­u­ments such as con­tracts and in­voices for a cer­tain peri­od of time).

Mar­ket­ing tools

We use vari­ous tools for mar­ket­ing activ­it­ies. When these tools are used, your browser might es­tab­lish a dir­ect con­nec­tion with the serv­er of the tool in ques­tion. Con­sequently, the pro­vider of the tool is in­formed that your browser has ac­cessed the cor­res­pond­ing page on our web­site. Like­wise, log files sim­il­ar to the log files de­scribed in sec­tion 5 are sent to the pro­vider’s serv­er and po­ten­tially stored there. The pro­vider or its serv­er may be based out­side of Switzer­land or the EU or EEA (such as in the USA).

The data trans­fer takes place via third-party cook­ies.

For more in­form­a­tion about the pur­pose, scope, fur­ther pro­cessing and use of the data, please refer to our cookie policy and the rel­ev­ant gen­er­al terms and con­di­tions and data pro­tec­tion in­form­a­tion.

News­let­ter

The email ad­dress you used to sub­scribe to the news­let­ter or set up a cus­tom­er ac­count will be used to send you in­form­a­tion about our products and ser­vices. You can ob­ject to this use at any time by click­ing on the ‘Un­sub­scribe’ link in the email.

Se­cur­ity

Our em­ploy­ees and the ser­vice pro­viders we en­gage are sub­ject to non-dis­clos­ure ob­lig­a­tions and are ob­liged to ad­here to the pro­vi­sions of the ap­plic­able data pro­tec­tion le­gis­la­tion.

We im­ple­ment all ne­ces­sary tech­nic­al and or­gan­isa­tion­al meas­ures to guar­an­tee an ad­equate level of pro­tec­tion and pro­tect the data we man­age from, in par­tic­u­lar, the risks of un­in­ten­tion­al or un­law­ful de­struc­tion, ma­nip­u­la­tion, loss, modi­fic­a­tion, un­au­thor­ised dis­clos­ure and un­au­thor­ised ac­cess.

Your rights

To ex­er­cise your rights, please use the de­tails in sec­tion 2 ‘Con­tact de­tails’. In do­ing so, please make sure that we are able to clearly identi­fy you.

Right to in­form­a­tion and right of ac­cess
You are en­titled to re­quest in­form­a­tion from us about the pro­cessing of your data. To do so, you can ex­er­cise a right of ac­cess with re­gard to the per­son­al data con­cern­ing you that we are pro­cessing.
The data will be made avail­able to you with­in 20 work­ing days of our re­ceipt of your re­quest.

Right to rectification and erasure
You can demand that we rectify inaccurate data. Provided that the legal requirements are met, you can demand the completion or erasure of your data.
To demand the erasure of your data, please send your request in writing or contact us by phone. See Section contact for contact details.
This does not apply to data that is required for billing or accounting purposes or is subject to a statutory retention obligation.
The data will be erased within 20 working days of our receipt of your request.

Data port­ab­il­ity
Provided that the leg­al re­quire­ments are met, you are en­titled to re­ceive the data you have provided to us in a struc­tured, com­monly used and ma­chine-read­able format and, where tech­nic­ally feas­ible, have the data trans­mit­ted to a third party.

Right to ob­ject
Right to ob­ject to dir­ect mar­ket­ing
Fur­ther­more, you can ob­ject to the pro­cessing of your per­son­al data for mar­ket­ing pur­poses at any time. Please note that, for or­gan­isa­tion­al reas­ons, your ob­jec­tion might over­lap with the use of your data as part of an on­go­ing cam­paign.

Ob­jec­tion to data pro­cessing on the leg­al grounds of a le­git­im­ate in­terest
Moreover, you are en­titled to ob­ject to the pro­cessing of data by us at any time if the pro­cessing is based on the leg­al grounds of a le­git­im­ate in­terest. In this case, we will stop pro­cessing your data un­less, in ac­cord­ance with the stat­utory reg­u­la­tions, we are able to demon­strate com­pel­ling le­git­im­ate reas­ons to con­tin­ue pro­cessing the data that over­ride your rights.

With­draw­al of con­sent
If you have giv­en us con­sent to pro­cess your data, you can with­draw it at any time with fu­ture ef­fect. This does not af­fect the law­ful­ness of data pro­cessing up to the point of your with­draw­al.

Amend­ments to the pri­vacy policy

We re­serve the right to up­date our se­cur­ity and data pro­tec­tion meas­ures. In these cases, we will also up­date our pri­vacy policy ac­cord­ingly.